Frequently Asked Questions (FAQs)

FAQs on Product

Our main products are energy storage connectors and cables, circular connectors and cables, e-motorcycle connectors and cables, automotive connectors, solar connectors and cables, board-to-board connectors, wire-to-board connectors and wires, industrial machinery connectors and so on, as well as precision plastic and metal parts. Learn More about Forman FAQ.


Our products are most commonly used in new energy field, electrical vehicle, industrial, medical equipment,etc.

You are welcome to visit our website at or contact us at [email protected]

Absolutely! Our factories are equipped with IATF 16949, and we can provide Level 3 PPAP and IMDS submission upon request. In fact, our products are used by many of the automotive OEM.

Yes! Please send us your 2D or 3D drawings, then our engineers will evaluate and reply you in 24 hours. Or you can send us your sample if possible.

FPIC can provide free samples up to 20pcs, with a lead time within 2 weeks. Please submit your request to us at Email:[email protected]

We classify all our parts under MSL Level 1.

The storage environment of the product has a direct influence on the quality of the plastic component during the SMT soldering process. Please store the products under the following conditions:

  • HUMIDITY:65% Max

Product warranty is valid for 12 months from the date of delivery under the above stipulated conditions. It is recommended that products are used within 6 months of the date of delivery. No claims will be entertained for products returned after 12 months.

FAQs on Purchasing

You can also contact [email protected] to get further details on distribution.

FPIC has sales offices located in Shenzhen.

FPIC quote’s validity period is usually within 1 month.

Please check with your existing contact at FPIC or email us at Email: [email protected] if you do not already have one.

For new customers, FPIC payment terms are T/T in advance. After a certain period of time, payment terms can be discussed.

Our standard MOQ is 2K pcs. If the product uses special materials or plating, the MOQ will be adjusted accordingly.

All FPIC products are tested in our well-equipped laboratory. If you prefer, we are also open to work with a third party laboratory.

Please reach out to your existing FPIC contact or email us at Email: [email protected]. our quality team will get back to you within 1 day.

FPIC  is ISO 9001, ISO 14001, IATF 16949 approved at its headquarters in Shenzhen.

Yes, we can provide these compliance upon request. Please contact us at Email: [email protected]

Our products have to go through intensive inspections at various stages before being shipped out to our customers.

FAQs on Production

Yes, FPIC is one stop connector supplier, from product design, tooling design and manufacturing, stamping hardware part and injection molding plastic part producing ,and automatic assembly.we complete these processes in house.

Due to the different production methods that we employ, FPIC is very flexible in terms of order quantity and customization.
Fully automated assembly machines allow us to achieve efficiency for high-volume production.
For medium-volume production, we developed modular automation. with this process, similar products can also share processes to reduce the quantity of machines turnaround.

We encourage you to visit our production center to see how the products are produced. An audit can be arranged with our Quality department. Contact us at Email: [email protected] for further information on audits.

FAQs on Lead Time

On average, it will take about 20 business days to develop the tooling of a new design. It will be much shorter if the design is a modification of an existing design.

Our standard lead time is 2-3 weeks upon receiving the order. If the stock is readily available, the lead time can be shortened.

FAQs on R&D

Our team can utilize various computer software to optimize a design. When a part is developed, it will be fully tested in our well-equipped lab. In regards to manufacturing, automation is available for high-quality mass production.

See the graphic below for further understanding.

Yes. In fact, customized connectors account for over 30% of our products.

Just provide all the information you have (whether it is just a conceptual idea or a detailed drawing) and our team will provide a solution to meet your needs.

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